Shipping & Delivery Policy

At Kristos Spices, we are commited to ensuring a smooth and efficient delivery experience for all our customers. This Shipping & Delivery Policy outlines our shipping methods, timelines, costs, and related details. By placing an order on our website, you agree to the terms stated below.

1) Shipping Methods

  • All orders are shipped viareputed courier servicesto ensure timely and secure delivery.
  • Orders are typically delivered within 6–8 days to most locations across India.

2) Order Processing

  • We strive to process and dispatch orders promptly:

    • Orders are usually processed within 1–2 business days from the time of placement.
    • Orders placed after 6 PM IST will be processed on the following business day.

3) Shipping Costs

  • Free Shipping for orders above ₹1500.
  • For orders below ₹1500 , a shipping charge of ₹70 per kg applies.
  • Cash on Delivery (COD) charges are additional and will be calculated at checkout.

4) Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking link.
  • You can use the provided tracking number to check the real-time status of your package.

5) Delivery Timeframes

  • Standard delivery time is 6–8 days, depending on your location.
  • While we strive to meet estimated delivery timelines, external factors such as weather conditions, courier delays, or unforeseen circumstances may affect delivery times.

6) Delivery Address

  • Please ensure that your shipping address is accurate and complete during checkout.
  • Kristos Spices is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided at checkout.

7) Undeliverable Packages

  • If an order is returned to us due to an incorrect address or other delivery failure reasons, we will contact you to arrange for reshipment.
  • Additional shipping charges may apply for reshipping.

8) Contact Us

For any questions regarding these Terms, you may contact us at:

Trade Name: Kristos Spices
Email: kristosspices@gmail.com
Phone: +91 9998386355
Address: 851, Plot no C1B, WAGHODIA, GIDC, Vadodara, Gujarat 391760

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