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Shipping & Delivery Policy
At Kristos Spices, we are commited to ensuring a smooth and efficient delivery experience for all our customers. This Shipping & Delivery Policy outlines our shipping methods, timelines, costs, and related details. By placing an order on our website, you agree to the terms stated below.
1) Shipping Methods
- All orders are shipped viareputed courier servicesto ensure timely and secure delivery.
- Orders are typically delivered within 6–8 days to most locations across India.
2) Order Processing
We strive to process and dispatch orders promptly:
- Orders are usually processed within 1–2 business days from the time of placement.
- Orders placed after 6 PM IST will be processed on the following business day.
3) Shipping Costs
- Free Shipping for orders above ₹1500.
- For orders below ₹1500 , a shipping charge of ₹70 per kg applies.
- Cash on Delivery (COD) charges are additional and will be calculated at checkout.
4) Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email with a tracking link.
- You can use the provided tracking number to check the real-time status of your package.
5) Delivery Timeframes
- Standard delivery time is 6–8 days, depending on your location.
- While we strive to meet estimated delivery timelines, external factors such as weather conditions, courier delays, or unforeseen circumstances may affect delivery times.
6) Delivery Address
- Please ensure that your shipping address is accurate and complete during checkout.
- Kristos Spices is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided at checkout.
7) Undeliverable Packages
- If an order is returned to us due to an incorrect address or other delivery failure reasons, we will contact you to arrange for reshipment.
- Additional shipping charges may apply for reshipping.
8) Contact Us
For any questions regarding these Terms, you may contact us at:
Trade Name: Kristos Spices
Email: kristosspices@gmail.com
Phone: +91 9998386355
Address: 851, Plot no C1B, WAGHODIA, GIDC, Vadodara, Gujarat 391760